Customer care
Contact us
Thoughtful help, from product questions to order support.We are here to help
How can we assist?
Send us a message about an order, product, delivery or return. Include your order number where relevant so we can help more quickly.
Emailorders@loveprofumo.comPlease allow up to two working days for a reply during busy periods.
Before you contact us
Helpful information
Where is my order?
Use the tracking details in your dispatch email. If the tracking has not updated within the carrier’s expected timeframe, send us your order number.
Can I return an opened fragrance?
Fragrance and cosmetic products may be subject to hygiene and product-integrity restrictions once opened or unsealed. Contact us before returning an item.
Are the fragrances authentic?
Love Profumo is committed to supplying genuine products sourced through trusted distribution channels.